Complete Product Guide

Everything you need to know about FAKGLOBALS AI.

FAKGLOBALS AI lets any business deploy a real AI voice agent on their website or app in minutes — no developers needed. Visitors click a button, speak naturally, and your AI handles the rest: answering questions, collecting leads, booking appointments, and more — 24/7.

Real Voice AI
Human-sounding, natural conversations
4-Line Setup
Paste & go — no code required
Encrypted Data
Transcripts secured at rest
Full Dashboard
Calls, transcripts, analytics
40+ Languages
Auto-detects visitor language
Phone Numbers
Inbound & outbound calling
File Training
Upload your own data
Chatbot Option
Text chat available on request
24/7 Uptime
Always on, never tired
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Process

From signup to live AI in minutes.

No developers. No infrastructure to manage. No ongoing maintenance. Sign up, configure, and go live — our team handles the rest of the setup with you.

STEP 01

Sign up & get activated

Create your business account with your name, email, and phone. Our team reviews and activates your account — typically within hours. Once active, you gain full access to your dashboard and we walk you through the initial setup.

STEP 02

Configure your AI agent

Write your business prompt — tell the AI who it is, what your business does, how to handle common questions, and what information to collect from callers. Upload your knowledge files (product catalogs, price lists, FAQs, etc.) and choose your agent's voice and widget appearance.

STEP 03

Paste 4 lines. Go live.

Copy your embed snippet from the dashboard. Paste it into your website's HTML before the closing </body> tag — or integrate via API for mobile apps. Your AI is live, taking calls and chats 24/7.

AI Agent

Real voice. Real conversations. Real results.

Your AI agent speaks naturally, understands context, handles interruptions, and adapts to every caller in real time. It knows your business inside out — because you trained it.

ai.fakglobals.com
AI Voice Agent widget on a live website

The AI widget embedded on a live business website

Natural voice output
Multiple human-sounding voices to choose from. Callers forget they're talking to an AI.
40+ languages
Auto-detects the visitor's language and responds in kind — no setup required.
Context-aware
Remembers the full conversation. Handles follow-ups, corrections, and natural dialogue.
Interruption handling
Visitors can interrupt the agent mid-sentence. It pauses, listens, and responds naturally.
Lead collection
Collects names, emails, phone numbers, and intent — stored automatically with every transcript.
Chatbot available
Need text-based chat too? A chatbot is available on request alongside your voice agent.
24/7 availability
No breaks. No time zones. No holidays. Your AI is always on.
Multi-region intelligence
Train the AI with region-specific files. It asks the caller their region and references the right data automatically.
Training Your AI

Your AI knows exactly what you teach it.

We handle your initial AI training setup. After that, you have full control — update your prompt, upload new files, and your AI is instantly smarter.

We set up your AI for you — initially.
When you sign up, our team works with you on your first setup — writing your initial prompt and configuring the agent based on your business. From there, you're fully in control to update everything yourself through the dashboard.
Business Prompt
Write plain instructions for your AI — who it is, your products, your policies, how to handle specific questions, what to collect from callers, and anything else it should know. This is the core of your agent's brain.
File Uploads — Up to 10 Files, 50MB Each
Upload product catalogs, price lists, FAQs, inventory sheets, policy documents, or any data you want your AI to reference. Supported formats include PDF, Excel, Word, CSV, and more. Your AI reads everything you upload.
Multi-Region & Multi-Language Files
If your pricing or information differs by region, upload separate files per region. Instruct your AI to ask the caller their region first — it then automatically references the correct file. Simple, accurate, zero manual intervention.
File Upload Limits
10
Max Files
50 MB
Max Per File
Contact Us
Need More?
Need more than 10 files or files larger than 50MB? Contact our team and we'll handle the larger data setup for you directly.
Where It Works

Website. Mobile app. Phone. All covered.

Your AI agent isn't limited to one channel. Deploy it wherever your customers are.

Any Website
Most Common

Paste 4 lines of HTML into your site before the closing </body> tag. Works on WordPress, Webflow, Shopify, Wix, custom HTML, React, Next.js — anything that accepts a script tag. No build step, no framework, no developer required.

Mobile Apps
API Integration

Integrate via our API for iOS and Android apps. Your mobile app connects to the same AI agent, same knowledge base, same dashboard. Works seamlessly alongside or independently of your website widget.

Chatbot (Text)
On Request

Need a text-based chat option in addition to voice? A chatbot powered by the same AI and same training data is available on request. Contact our team to have it enabled for your account.

Phone Calling

One number. Inbound and outbound — fully automated.

We provide your business with a dedicated phone number. Your AI handles both incoming calls and outgoing campaigns — under the same number, managed entirely from your dashboard.

Inbound Calls
✓
Customers call your number
✓
AI answers instantly — no hold time
✓
Handles questions, collects info, escalates if needed
✓
Full transcript saved automatically
✓
Requires a one-time technical setup by our team
Outbound Campaigns
✓
Create a campaign from your dashboard
✓
Upload your contact list
✓
Schedule calls at a specific date and time
✓
AI makes all the calls automatically
✓
Every call is logged with transcript and outcome
Phone number provisioning and inbound setup is handled by our team as part of your onboarding. You don't deal with any telecoms configuration — we manage that completely.
Dashboard

Everything your calls produce, in one place.

Full visibility into every conversation your AI handles. View transcripts, track usage, manage your agent, and monitor your hour balance — all from a single interface.

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FAKGLOBALS AI business dashboard overview

Dashboard home — analytics, recent calls, hour balance

Call History & Transcripts

Every call is logged with its full conversation transcript, duration, and timestamp. Click any call to read the exact words exchanged between your AI and the caller. Transcripts are encrypted and only visible to you.

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Call history and transcript view

Analytics

Track total calls, cumulative duration, top call purposes, and usage over time. Understand what callers are asking, when they call, and how long conversations run.

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Analytics dashboard

Widget & Agent Settings

Customize your widget's color, label, position, and voice. Update your business prompt at any time. All changes take effect immediately — no code updates, no redeployment.

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Widget settings panel

File Management

Upload, replace, and manage your knowledge files directly from the dashboard. Add new price lists, update product catalogs, or swap out policy documents — your AI is updated instantly.

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File management and knowledge base
Usage Hours

Simple, usage-based allocation.

Your plan includes a monthly hour allocation. No per-seat fees. No surprise bills. You use what you use — and if you need more, top up instantly.

Included per month
50 Hours of AI Call Time
Need more? Top up in 10-hour blocks at any time from your dashboard.
Hours deducted after each call ends
We measure the actual call duration and deduct the exact time when the call is saved. No rounding up, no minimums.
Pre-call balance check
Before every call starts, the system checks your balance. If you have no hours remaining, new calls are blocked and visitors see a graceful message. Active calls are never interrupted mid-conversation.
Balance always visible
Your current hour balance is always shown in your dashboard. A low-balance warning appears when you're running low.
Hours never expire
Unused hours roll over indefinitely. No monthly reset, no use-it-or-lose-it. Top up when you need to.
Email Notifications

Stay informed after every login and every call.

FAKGLOBALS AI sends automatic email notifications — keeping you informed and your account secure without any setup required.

Security
Login Alert

Every time someone logs into your dashboard, you receive an email with the exact login time and IP address. If you don't recognize it, contact us immediately to secure your account.

✓ Login timestamp✓ IP address✓ Link to your dashboard✓ Emergency contact info
Notification
New Call Received

After every AI call ends, you receive an email with the call duration and a direct link to view the full transcript in your dashboard. Stay on top of every conversation without checking the dashboard constantly.

✓ Call duration✓ Link to transcript✓ Sent within seconds✓ Works for all call times
Security

Enterprise-grade protection, built in from day one.

Every layer of FAKGLOBALS AI is built with security in mind — from how your data is stored to how your account is protected.

Encrypted transcripts
All call transcripts are encrypted before being saved to the database. Even a breach exposes only ciphertext.
Brute-force protection
Login attempts are rate-limited per IP. Repeated failures are automatically blocked.
Login security alerts
Every login triggers an instant email with the login IP. You always know when your account is accessed.
API rate limiting
All public endpoints are rate-limited per business to prevent abuse without impacting legitimate traffic.
HTTPS only
All traffic is encrypted over TLS. No data is ever transmitted in plaintext.
JWT authentication
Dashboard sessions use signed tokens with expiry. All authenticated routes are verified on every request.
Embed Code

4 lines. Any website. Instant.

Works on any website that accepts a script tag — WordPress, Webflow, Shopify, Wix, custom HTML, React, Next.js. No build step. No npm. No developer required.

HTML · paste before </body>
<!-- FAKGLOBALS AI Voice Widget -->
<script
  src="https://ai.fakglobals.com/widget.js"
  data-business-id="YOUR_BUSINESS_ID"
  data-api-base="https://ai.fakglobals.com"
  defer
></script>
Where to find your Business ID:
ai.fakglobals.com
Finding your Business ID in the dashboard

Your unique Business ID is shown in the Embed section of your dashboard

Replace YOUR_BUSINESS_ID with your actual ID from the dashboard. The widget appears in the bottom-right corner by default — change the position in Settings anytime.
FAQ

Common questions, answered.

Everything else you might want to know before getting started.

Ready to start?

Your AI agent is
waiting to go live.

Sign up today, our team activates your account, and you can have your AI taking calls on your website within the hour.

Create Your Account Contact Us